Steps support
Need help or want to share feedback? Write to tamarin.dev@proton.me.
Where is my journal stored?
On your iPhone. Export a copy from Settings before changing devices or removing the app. This release does not sync between devices.
How is consistency calculated?
Consistency is Yes days divided by answered days (Yes plus Not today). Unanswered days are excluded. No answers means no data. Earlier actions are preserved after upgrading from numeric ratings, but their answers need confirmation before they count. Yes requires an action; Not today does not. Optional goal and daily reflections can be edited from Today or Steps.
Can I edit a previous day?
Tap the date in Today, or choose a date in Journey or open a reflection in Steps, then open a goal's reflection.
My reminders are not arriving
Check the app's Settings and iOS notification permissions. Focus modes and iOS notification settings may affect delivery.
What is Steps Premium?
Steps Premium is an optional subscription. It adds a weekly review, a word on tonight and Dig deeper, which Anthropic's Claude writes from the entries you ask about, and it lets you follow more goals, see each goal's line over 90 days and a full year, lock your journal with Face ID and choose another app icon. Everything else in Steps is free.
How do I manage or cancel my subscription?
Open Settings in Steps and choose Manage subscription, or open the Settings app on your iPhone, tap your name, then Subscriptions. A subscription renews automatically until you cancel it, and cancelling at least a day before the renewal date stops the next payment. Deleting your journal or the app does not cancel it.
I subscribed, but Premium is not unlocked
Open Settings in Steps and tap Restore purchases, signed in with the Apple Account that bought the subscription. If that doesn't help, write to us with the date of your purchase.
A review or another AI feature didn't come back
These features need an internet connection and can take a few seconds. If one fails, nothing in your journal has changed, and you can try again a little later. Each subscription has a daily number of AI requests, so a message about today's limit clears the next day.
How do I delete my data?
Settings → Delete all journal data. Manage any exported files and device backups separately.
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